General Terms and Conditions of Use from the Shop |
- These Terms and Conditions are made available to each Client free of charge prior to concluding the agreement in a way that allows for the acquisition, reproduction and recording of their content using the ICT system used by the Client.
- The Client is obliged to read the content of the Terms and Conditions before concluding the agreement. If the Client does not accept its provisions, they should not make purchases in the Store. Concluding the Agreement with the Service Provider means that the Client has read the content of the Terms and Conditions and is bound by its provisions.
- All prices of Digital Products are gross prices (including VAT) in Polish zlotys.
- In order to properly use the Store, it is necessary to meet the Technical Requirements, have access to a device with the Internet, an up-to-date operating system and an up-to-date web browser, as well as have an e-mail account. The customer should also have knowledge about the risks of using the Internet (including online shopping) and secure their device with basic technical security measures (e.g. antivirus programs).
- The Client is obliged not to provide illegal content and content prohibited by law (e.g. infringing the personal rights of third parties), as well as to enter data in accordance with the actual state.
- The Shop’s Client is obliged in particular to:
- provide only true, up-to-date and necessary necessary data in the forms made available in the Shop and immediately update the data, including personal data, provided by the Client in connection with the conclusion of the Agreements;
- use the services and functionalities made available by the Store in a manner that does not disrupt the functioning of the Store and in a manner consistent with the provisions of the applicable law, the provisions of the Terms and Conditions, as well as in accordance with the customs and principles of social coexistence, also in a manner that does not interfere with the functioning of other Customers of the Store;
- not to provide or transmit any content prohibited by the provisions of applicable law within the Store, in particular infringing the economic copyrights of third parties or their personal rights;
- not to place illegal content, such as: sending or placing unsolicited commercial information (spam) in the Shop or placing any content that violates the law;
- not to modify the content provided by the Store in an unauthorized manner, in particular the Prices or descriptions of the Content or Digital Services;
- not taking any action aimed at obtaining information not intended for the Client;
- timely payment of the Price and other costs determined by the Client in full.
- The Client is not entitled to transfer the login and password to unauthorized persons or to use the account of another Client.
- Digital Content and Services may be presented in the Store as part of a pre-sale or in a Promotion, the terms of which are posted in the Store. The price indicated by the Service Provider next to the Promotional Price is the lowest price at which the product was available in the store in the last 30 days (Last Lowest Price).
- In the event that Content and Digital Service are made available as part of a Promotion, the Service Provider means that the Digital Content or Service in question is included in the promotional price.
- In the event that the Customers are allowed to read the opinions of other Customers on the Shop’s website, the Service Provider takes reasonable and proportionate steps to verify whether the opinions are reliable and posted by persons who have actually used the Content or Digital Service. Information on how to verify the opinion by the Service Provider can be found in the _____ tab.
- If the Price made available to the Client on the Store’s website is personalized, e.g. determined on the basis of information about the Client obtained from marketing data (profiling), the Service Provider provides the Client with information on individual price adjustment (price personalization) at the Price of the Content or Digital Service on the Store’s website.
- The Service Provider takes organizational and technical measures to ensure the safety of using the Store and the functionalities available on the website (account registration form, order form, etc.).
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| Electronic Services on the Store’s website, including setting up a Shop Customer Account |
- The Service Provider provides the following Electronic Services to the Customers through the Store free of charge:
- the Service of concluding Agreements on the terms specified in the Terms and Conditions;
- the Customer Account Service and storing and making available to the Customer through the Account the Customer’s Order History on the Store website and accessing the Content and Digital Service using the Account after logging in to the Store website;
- the Service of placing Orders on the terms and conditions specified in the Terms and Conditions;
- Service to enable Customers to use the services of the Basket;
- The service of making Digital Content and Services available on the Store’s website.
- The Client has the option of creating an Account on the Store’s website when placing an Order. The Account contains, m.in, information about Orders and allows you to remember the previously used data needed to place an Order.
- The Service Provider shall provide the service of maintaining the Account during the performance of the Agreement, not less than within one year from the date of creation/last login of the Client to the Account.
- The use of the Account is possible after filling in the form and accepting the provisions of these Terms and Conditions and clicking on the “Create an Account” button or another equivalent, whereby the Account is created automatically when making the first purchase in the Store. In the case of placing an Order via e-mail, the Account is created by the Service Provider after paying the Price, whereby the Client receives a message with an activation link to the e-mail address indicated by the Client and sets the password to their Account on their own.
- In the Account opening form, the Client must provide the following data: name and surname, e-mail address, login and password.
- The Client Account is created by filling in the registration form and sending it to the Service Provider via the Store’s website (as part of placing an Order). Upon sending the confirmation of the creation of the Client’s Account, an agreement for maintaining the Account on the Store’s website is concluded.
- The Account Agreement is concluded for an indefinite period of time and may be terminated at any time.
- The Client logs in to the Account using an e-mail address and an individual password, which the Client sets himself.
- The Client may place an Order without creating an Account or by creating an Account.
- The Service Provider, at the request of the Client, deletes the Client’s Account. To request the deletion of the Account, the Client should contact the Service Provider at the e-mail address provided in the initial part of the Terms and Conditions.
- The Client’s Account is deleted within 365 days from the date of receipt of the request to delete the Account.
- The use of the Cart begins when the Customer adds the first Content or Digital Service to the Basket.
- The Shopping Cart service is provided free of charge and is of a one-time nature and ends at the moment of placing the Order.
- Complaints related to the provision of Electronic Services may be submitted in writing to the address of the Service Provider’s registered office or electronically to the address indicated at the beginning of the Terms and Conditions.
- The Service Provider responds to the complaint immediately, no later than within 14 days from the date of its receipt.
- In order to speed up the processing of the complaint, it is recommended that the Client provide information and circumstances regarding the subject of the complaint in the description of the complaint, in particular the type and date of the irregularity and the Client’s request, along with the contact details of the complainant.
- The above requirements are in the form of only the Service Provider’s recommendation and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
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| Conclusion, performance of the Agreement and payments |
- The Service Provider enables placing Orders and concluding Agreements for the provision of Digital Content and Services through the Store’s website.
- The main features of the Digital Content and Service and the specification are set out on the product page of each Digital Content or Service on the Store’s website.
- The Agreement between the Client and the Service Provider may be concluded after the Client has placed an Order on the terms set out below.
- The Agreement is concluded after placing an Order on the Store’s website using the Order Form, at the time of its confirmation by the Service Provider, whereby the confirmation takes place in the form of sending an e-mail message by the Service Provider to the e-mail address indicated by the Client when placing the Order.
- The subject of the Agreement is the Service Provider’s obligation to make the Content or Digital Services available to the Client for the price indicated on the Store’s website paid by the Client.
- Orders can be placed 7 days a week, 24 hours a day.
- The Service Provider allows the Client to place an Order in the following way: by adding the Content or Digital Service to the Basket, after which the Client goes to the Order Form or the Client who has an Account confirms in the Order Form the validity and correctness of the data necessary to conclude and perform the Agreement.
- A Client who does not have an Account is obliged to fill in the Order Form on their own within the scope of their data necessary to conclude and perform the Agreement.
- In any case, providing outdated or untrue data of the Client may prevent the performance of the Agreement, because the condition for placing an Order is: correct and complete completion of the Order Form. In the Order Form, it is necessary for the Client to provide the following data concerning the Client: name and surname, exact address, e-mail address and data concerning the Agreement, i.e.: selected Content or Digital Service, method of payment for the Content and/or Digital Service by the Client.
- In the case of Customers who are not Consumers, it is also necessary to provide the company, and if they have requested the VAT invoice as part of the VAT invoice form, also the data necessary to issue a VAT invoice, including the tax identification number.
- In addition to the circumstances indicated above, the condition for placing an Order is also acceptance of the terms and conditions of the Terms and Conditions and the Service Provider’s privacy policy, as well as payment of the Price for the Content and/or Digital Services when choosing the payment method that requires it.
- By pressing the “Order and pay” button (or any other with the equivalent wording) is tantamount to placing an Order (the Client makes an offer) for the selected Content and/or Digital Service.
- The Client has the opportunity to verify the Content and Digital Service contained in the Basket and make changes until the Order is placed.
- After clicking on the “Order and pay” button (or another with the equivalent wording), the Client will be able to choose a payment operator and will be automatically redirected to the payment gateway operated by the selected operator in the case of choosing online payment. Information about available operators is provided on the Store’s website on an ongoing basis. In the case of an Order placed to an e-mail address, payment must be made to the account indicated on the invoice.
- In response to the Order, the Client immediately receives a message to the e-mail address provided for this purpose confirming receipt of the Order and the commencement of its verification.
- After verifying the Order, without undue delay, the Service Provider sends to the Client a message to the e-mail address provided confirming the acceptance of the offer submitted as part of the Order submission and confirmation of the commencement of the Order or information about the refusal to accept all or individual offers submitted as part of the Order.
- The Agreement is concluded at the moment of acceptance of the Order by the Service Provider, which takes place in the form of sending an e-mail confirming the acceptance of the Order. In the case of an Order that is to be paid on the basis of an invoice issued by the Service Provider, the Client is obliged to pay the Price in full within the time specified on the invoice issued to the Service Provider. In the event of failure to comply with this obligation, the Agreement shall be deemed not to have been concluded.
- In the event of refusal to accept the offer or offers submitted as part of the Order by the Client, the Agreement for the Content and/or Digital Service indicated by the Service Provider in the e-mail with the refusal to accept the offer shall not be concluded. In such a case, the Service Provider shall immediately, no later than within 14 days of sending the message referred to above, return to the Client the payments made by the Client, to the extent that the Agreement has not been concluded.
- The Service Provider sends a summary of the Order containing the most important information about the Order to the e-mail address provided by the Client in the form.
- The Service Provider organizes Promotions for selected Content or Digital Services available on the Store’s website. Promotions are not combinable, unless otherwise expressly provided in the Promotion. Your ability to take advantage of a particular Promotion may be subject to the availability of the Content or Digital Service on the Store’s website.
- The Service Provider allows the following payment methods:
- electronic payment (the execution of the Order will be commenced after the Service Provider sends the Client a confirmation of acceptance of the Order and after the Service Provider receives information about the payment made by the Client). in the form of a traditional transfer or payment made through a payment operator.
- traditional transfer,
- payment made through a payment operator.
- The Service Provider will provide the Client with a proof of purchase in electronic form. The Client agrees that the proof of payment, i.e. invoice or receipt, is prepared and sent to the e-mail address provided by the Client during the Order or Account creation.
- Payment for the Digital Content or Service is made using the https://tpay.com/ service belonging to NATIONAL PAYMENT INTEGRATOR S A (KRS: 0000412357, NIP: 7773061579, REGON: 300878437) entered into the register of national payment institutions kept by the Polish Financial Supervision Authority under number IP27/2014
- The Service Provider does not store Customers’ payment card numbers in its database.
- Payment is made on the terms presented on the Store’s website. In case of doubt, the Client may contact the Service Provider by sending a message to the address indicated in the Terms and Conditions.
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| Digital Content and Services |
- The Digital Content and Services offered on the Store’s website are educational and business content. As part of the Agreement concluded in accordance with the provisions of these Terms and Conditions, the Service Provider makes available to the Client Digital Content and/or Digital Services in accordance with the Client’s Order.
- Order Execution means that the Service Provider provides the Client with data enabling access to content consistent with the Client’s Order. Access data are sent to the e-mail address indicated when placing the Order (login and password to the Customer’s Account on the Store’s website). Creating a Customer Account on the Store’s website, which enables the use of Digital Content and Services, is free of charge.
- The prices of Digital Content and Services are presented to the Client on the Store’s website and during the Order. All prices listed on the Store’s website are gross prices including taxes.
- Due to the type and duration of the Services or Digital Content, individual variants of the Digital Content or Services may differ in their scope and level of access to the materials.
- All Services and Digital Content are presented on the Store’s website. Access to the content of the Order will be granted to the Client immediately after the conclusion of the Agreement (usually after payment to the Service Provider of a fee corresponding to the Price of the selected Content or Digital Service by the Client), unless otherwise indicated in the description of the Content or Digital Service. Client Account means an individual panel for each Customer, launched for them by the Service Provider on the Store’s website.
- Upon logging in to the Client’s Account after purchasing the Service or Digital Content or at the moment of accessing the ordered Content or Digital Service, in particular by sending a link to download or access the materials, the subject matter of the Agreement shall be deemed to have been delivered in full to the Client.
- If in the description of the Content or Digital Service the Service Provider has specified a different date for the delivery of the Content or Digital Service, the Client shall be bound by the deadline indicated by the Service Provider on the Store’s website (pre-sale).
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| Copyright |
- The Client is obliged to comply with the terms of this license with respect to the content available within the Store and individual Digital Content and Services. The Service Provider may specify the terms of the license separately by including an appropriate provision in the description of the Content or Digital Service.
- The Client is entitled to use the Content or Digital Service solely for their own use, unless otherwise indicated in the description of the Product.
- You are prohibited from sharing Digital Content or data for your Client Account with any third party.
- The Digital Content and Services available within the Shop may not be regulated by the Client (in particular, resale, distribution and commercial sale).
- The license granted to the Client does not include the right to:
- permanent or temporary reproduction of the content available within the Store, including the Products, in whole or in part, for the purpose other than making copies for your own use,
- make any other changes to part or all of the content, including Products, available on the Store’s website,
- distribute the content, including the Products, available on the Store’s website by any means and in any form,
- distribute the content, including the Products, available on the Store’s website free of charge by any means and in any form.
- Unless otherwise indicated in the description of the Content or Digital Service, the license is granted for the duration of the Agreement/365 days.
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| Rights in the event of non-compliance with the Agreement (liability for defects in the Content or Digital Service) |
- The Service Provider shall be liable to the Client if the Product is not in conformity with the contract. Details regarding the non-compliance of the Service or Digital Content with the contract are governed by the provisions of the Civil Code and the Act of 30 May 2014 on consumer rights in relation to Consumers and Entrepreneurs with consumer rights.
- In the event that the Content or Digital Service is found to be non-compliant with the Agreement, the Client should contact the Service Provider (to the e-mail address provided at the beginning of the Terms and Conditions or by letter), at the same time specifying their claim related to the non-compliance of the Content or Digital Service with the Agreement.
- If the Digital Content or Digital Service is inconsistent with the Agreement, the Consumer may request that it be brought into conformity with the Agreement.
- The Service Provider may refuse to bring the Digital Content or Digital Service into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs for the Service Provider.
- When assessing the excessiveness of costs, all circumstances of the case are taken into account , in particular the significance of the non-conformity of the Content or Digital Service with the contract and the value of the Content or Digital Service in accordance with the Agreement.
- The Service Provider shall bring the Content or Digital Service into conformity with the Agreement within a reasonable period of time from the moment the Service Provider is informed by the Consumer of the lack of conformity with the Agreement, and without undue incompatibilities for the Consumer, taking into account their nature and the purpose for which they are used. The costs of bringing the Digital Content or Digital Service into conformity with the Agreement shall be borne by the Service Provider.
- If the Content or Digital Service is not in conformity with the Agreement, the Consumer may make a statement about the price reduction or withdrawal from the Agreement when:
- Compliance with the Agreement is impossible or incurring excessive costs in accordance with clauses 4 and 5;
- The service provider has failed to bring the digital content or digital service into conformity with the contract in accordance with point 6;
- Lack of compliance with the Agreement persists, even though the entrepreneur has attempted to bring the Digital Content or Digital Service into conformity with the Agreement;
- It is clear from the Service Provider’s statement or circumstances that it will not bring the Content or Digital Service into conformity with the Agreement within a reasonable time or without undue detriment to the Consumer.
- The Service Provider will consider the complaint within a reasonable period of 14 days.
- If the Client who is a Consumer, exercising the rights due to the non-conformity of the Product with the Agreement, has sent appropriate requests to the Service Provider, and the Service Provider has not responded to this request within 14 calendar days, it shall be considered that the request has been considered justified.
- In order to speed up the processing of the complaint, it is recommended that the Client provide information and circumstances concerning the subject of the complaint in the description of the complaint, in particular the type and date of non-compliance with the contract and the contact details of the complainant. The recommendations given in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
- If the Client is an Entrepreneur, the Service Provider’s liability for non-conformity of the goods with the contract is excluded.
- More information on buyers’ rights can be found on the website of the Office of Competition and Consumer Protection – https://prawakonsumenta.uokik.gov.pl.
- The Service Provider is responsible for any non-conformity with the contract of the Digital Content or Service provided in one lump sum or in parts, which existed at the time of its delivery and became apparent within two years from that moment. A lack of conformity with the Agreement, which became apparent within one year of the delivery of the Content or Digital Service, is presumed to exist at the time of delivery.
- The Service Provider may not invoke the expiry of the deadline for determining the non-compliance of the Content or Digital Service with the Agreement, which is indicated in point 13, if this deficiency has been deceptively concealed.
- The Service Provider is responsible for the non-conformity with the contract of the Digital Content or Digital Service provided on a continuous basis, which occurred or became apparent at the time when it was contractually intended to be provided. It is presumed that the lack of compliance with the contract occurred at that time, if it became apparent at that time.
- The presumptions set out in points 13 and 15 do not apply if:
- The Consumer’s digital environment is not compatible with the technical requirements of which the Service Provider informed the Consumer in a clear and understandable manner before concluding the Agreement;
- The Consumer, informed in a clear and understandable manner before concluding the Agreement on the obligation to cooperate with the Service Provider, to a reasonable extent and with the use of the least burdensome technical means, in order to determine whether the lack of conformity of the Digital Content or Digital Service with the Agreement in a timely manner results from the characteristics of the Consumer’s digital environment, does not comply with this obligation.
- The rights due to the non-conformity of the Service or Digital Content with the agreement apply only to the Shop’s Customers who are Consumers. With regard to non-compliance with the Agreement, Entrepreneurs with consumer rights are entitled to the rights under Article 7aa of the Act on Consumer Rights and Art. 3855, Article 556 4 in conjunction with Article 558 § 1 second sentence, Article 556 5 and Article 576 5 of the Civil Code Act.
- An entrepreneur with the rights of a consumer accepts these Terms and Conditions and then uses his rights. An entrepreneur with consumer rights should complete the appropriate form of non-conformity of the goods with the contract, and in particular data confirming the circumstances confirming its status in accordance with Article 7aa of the Consumer Rights Act, or provide this information to the Service Provider in another way.
- An entrepreneur with the rights of a consumer declares in the form sent to the Service Provider that the concluded Agreement is directly related to the business activity conducted by him, but does not have a professional character for him, resulting in particular from the subject of the business activity performed.
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| Withdrawal from the contract |
- If, in the course of the purchase, the Consumer or the Entrepreneur with the rights of a consumer has agreed to perform the contract and provide him with the Content or Digital Service before the expiry of the period for withdrawal from the agreement, he loses the right to withdraw from the agreement concluded with the Service Provider
- If the agreement concerns the provision of Electronic Services, and the Service Provider has fully performed the Electronic Service with the express consent of the Consumer or the Entrepreneur with the rights of a Consumer, who has been informed before the commencement of the service that after the performance of the service he loses the right of withdrawal, then the Consumer will not be entitled to the right of withdrawal.
- In a situation where the circumstances indicated above do not occur (points 1 and 2), the Consumer or the Entrepreneur with the rights of a consumer has the right to withdraw from the agreement without giving a reason within 14 days from the date of conclusion of the Agreement.
- The Client shall not have the right to withdraw from the Agreement without giving reasons, provided that the conditions provided for in paragraph 1 or paragraph 2 have been met. The Store’s operations are based on providing the Client with Digital Content or Services. Therefore, the commencement of the use of the Content or Digital Service before the expiry of 14 days from the date of purchase results in the loss of the right to withdraw from the Agreement.
- Withdrawal from the agreement takes place by informing the Service Provider of their decision by submitting a statement. Such a statement can be sent by post or e-mail. The Client may use the sample complaint form, available below the Terms and Conditions, but it is not mandatory.
- In order to comply with the withdrawal period, it is sufficient for the Consumer or the Entrepreneur with the rights of a consumer to send information regarding the exercise of their right to withdraw from the agreement before the expiry of the indicated withdrawal period.
- In the event of withdrawal from the agreement, the Service Provider shall return to the Consumer or the Entrepreneur with consumer rights all payments received from the Consumer.
- The refund will be made using the same payment methods used by the Consumer or Entrepreneur with Consumer rights in the original transaction, unless the Consumer or Entrepreneur with Consumer Rights has expressly indicated a different solution.
- The Consumer or the Entrepreneur with consumer rights will not incur any fees in connection with the form of refund.
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| Provisions concerning the Entrepreneur |
- In relation to a Client who is not a Consumer or an Entrepreneur with consumer rights, the Service Provider has the right to withdraw from the Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Client against the Service Provider.
- The Service Provider has the right to limit the available payment methods, including requiring prepayment in whole or in part in relation to a Client who is not a Consumer or an Entrepreneur with consumer rights.
- The Service Provider may terminate the agreement for the provision of the Electronic Service with immediate effect and without indicating reasons by sending an appropriate statement to the Client who is not a Consumer or an Entrepreneur with consumer rights.
- The Service Provider’s liability towards a Client who is not a Consumer or an Entrepreneur with consumer rights is limited – both within a single claim and for all claims in total – to the amount of the Price paid, whereby the Service Provider shall not be liable for lost profits.
- Any disputes arising between the Service Provider and the Client who is not a Consumer shall be submitted to the court competent for the Service Provider’s registered office.
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Out-of-court disputes in the handling of complaints and consumer redress |
- The Service Provider agrees to submit any disputes arising in connection with the concluded Agreements by means of arbitration and mediation proceedings. The details will be determined by the parties to the conflict.
- Any disputes related to the services provided by the Service Provider shall be resolved by common courts, and the applicable law shall be Polish law.
- A Client who is a Consumer has the opportunity to use an out-of-court method of handling complaints and pursuing claims. The rules of access to these procedures are available at the headquarters and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, voivodeship trade inspection inspectorates and at the following internet addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php;
http://www.uokik.gov.pl/sprawy_indywidualne.php;
http://www.uokik.gov.pl/wazne_adresy.php.
- It is also possible to use the platform of the online system for resolving disputes between consumers and businesses at EU level (ODR platform), which is available at: http://ec.europa.eu/consumers/odr.
- The provisions of the Terms and Conditions do not prevent the Clients from invoking mandatory provisions of law governing the protection of consumer rights.
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Validity and changes in Terms and Conditions |
- The Service Provider may make changes to these Terms and Conditions for important reasons, including if the terms of the Agreement change, when the applicable regulations change, when new Content or Digital Services are introduced, as well as when IT solutions change.
- Customers who have an Account on the Store’s website will be notified of any change in the Terms and Conditions by e-mail to the e-mail address assigned to the Customer’s Account.
- With regard to Clients who are not Consumers, the Service Provider may amend the Terms and Conditions at any time on the basis of generally applicable provisions of law.
- Agreements concluded before the amendment of the Terms and Conditions shall be subject to the Terms and Conditions in force on the date of conclusion of the agreement. An amendment to the Terms and Conditions is effective within 10 days from the date of publication.
- The Terms and Conditions are governed by Polish law.
- Activities related to the Terms and Conditions performed by Clients who are not Consumers should be performed in documentary form. Any disputes between the Service Provider and Clients who are not consumers shall be resolved by the court competent for the registered office or place of residence of the Service Provider.
- The Service Provider may terminate the Service Agreement with the Client with 30 days’ notice for important reasons, understood as a change in the provisions of law governing the provision of services by electronic means by the Service Provider affecting the mutual rights and obligations specified in the agreement concluded between the Client and the Service Provider or a change in the manner of providing services caused solely by technical reasons.
- The Service Provider may terminate the Service Agreement with a 14-day notice period or deny the Client any further right to use the Store for important reasons, in particular in the event of a gross breach of these Terms and Conditions by the Client, i.e. in situations where the Client violates the General Terms and Conditions of Use of the Store.
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| Personal data protection |
- The Client’s personal data is processed by the Service Provider as the personal data administrator.
- Providing personal data by the Client is voluntary, but necessary in order to create an Account, use certain Electronic Services, conclude the Agreement.
- Additional information on data processing is available in the Privacy Policy on the Store’s website.
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| Final provisions |
- The Terms and Conditions and the appendices to the Terms and Conditions constitute a model contract within the meaning of Article 384 § 1 of the Civil Code Act.
- The consolidation, security and disclosure of the essential provisions of the concluded Service Agreement takes place by sending an e-mail to the address provided by the Client.
- The consolidation, security, disclosure and confirmation of the essential provisions of the concluded Agreement to the Client takes place by sending the Client an e-mail with a confirmation of the placed Order and providing an active link to the content of these Terms and Conditions in the e-mail message.
- Proof of purchase made by the Store Customer will be provided via e-mail.
- The content of the Terms and Conditions is available to Customers free of charge on the Shop’s website.
- In matters not regulated in these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code and other relevant provisions of generally applicable law.
- Any disputes arising between the Service Provider and the Client who is not a Consumer shall be submitted to the court competent for the Service Provider’s registered office.
- By placing any content on the Account or in another place on the Shop’s website, the Client hereby grants the Service Provider a non-exclusive, free-of-charge license to use, store in the computer’s memory, change, delete, supplement, publicly perform, publicly display, reproduce and distribute, in particular on the Internet, such content, without territorial limitation.
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| Links |
Terms and Conditions to download (PDF)
Previous versions of the regulations (PDF):
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| Sample withdrawal form |
WITHDRAWAL FORM
The possibility of withdrawing from the agreement is available to Consumers and Entrepreneurs with consumer rights. The form provided is a template. Failure to use this template does not affect the possibility of withdrawing from the agreement.
Service provider: __________
I hereby declare that I am withdrawing from the Agreement of the following Content or Digital Services
Name of the Content or Digital Service:___________
Gross price: ___________
IDENTIFYING DATA:
Name: ___________
Date of conclusion of the Agreement: ___________
Refunds are made using the same payment method that you selected when you purchased the Content or Digital Service on our Store page. If the payment was made by a method other than bank transfer and you would like to receive a refund to your bank account, please indicate the bank account number applicable to the refund below: _________________________________.
_________________________________
signature and date
Information on the processing of personal data in connection with withdrawal from the contract:
I would like to inform you that the personal data provided in this form will be processed in order to handle the withdrawal process. The administrator of the data provided in the _______________________ form
In connection with handling the process of withdrawing from the contract, the data may be processed by external entities involved in handling this process, such as an accounting office. The form will be stored for the period necessary to carry out the withdrawal process and to file potential claims resulting from the withdrawal process. In connection with the processing of personal data contained in the form, you have the following rights: the right to request access to data, rectification, deletion or restriction of processing, as well as the right to lodge a complaint with the President of the Office for Personal Data Protection. Providing data is voluntary, but necessary to handle the withdrawal process.
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